Can AI respond to Google reviews?
Can AI respond to Google reviews?
Yes — as long as the reply follows Google policies and accurately represents your business. Review Reply Copilot helps you generate calm, compliant responses fast.
What Google expects
- Responses should be accurate and not misleading.
- Avoid promotional content or spam language.
- Keep replies respectful and professional.
How to stay compliant
- Use clear, honest language.
- Do not ask for personal information.
- Focus on the experience and next steps.
Example reply
“Thank you for sharing this feedback. We are looking into the issue and would like to improve your experience. If you are open to it, please reach out so we can help.”
Quick answers
Are AI-written replies allowed on Google?
Yes. AI can be used as long as replies are accurate, respectful, and follow Google policies.
What should I avoid in Google review replies?
Avoid misleading claims, promotional spam, and requests for personal information. Keep replies focused on the experience and next steps.
How do I keep replies compliant?
Use honest, respectful language and respond directly to the review. Keep the tone calm and avoid sensitive or personal details.